The First & Best Group Buying Software

Refund Policy

For our product Group Clone, we will initiate the refund only if you had not got the license key from us. Our product is a downloadable/receivable software, and refund will not be issued if we had sent the files/license key. As a customer you are responsible for understanding this upon purchasing from our site.

The responsibility of setting up the server belongs to the customer. Once the server setup is completed by the customer, we will go ahead and install our product in the server.

We collect information about our web visitors indirectly through our Internet access logs. When you access Contus, the browser's domain name and Internet address is automatically collected and placed in our Internet access logs. We use this information to learn about which sections, pages and information web site visitors access.

However, we realize that exceptional circumstance can take place and we will consider those if it is reasonable for refund.

We Will Consider The Following Situations For Refund:

  • Files Not Received: If you have not received the files due to mailing issues, you are requested to seek assistance from our technical team. Or if you wish to get the refund, then "claim for non delivery" must be submitted to us in writing within 3 days from purchase. Otherwise, the product will be considered as received/downloaded.
  • Not Able to Unzip: If you are not able to unzip the files, should seek assistance from our technical team or should claim for refund within three days for consideration of the refund.
  • Functionality Defects: If any of the feature is not working as described in the site, then it should be reported to the technical team for rectification of the same for free. Or claim for refund should be submitted within 3 days.

Support Issues: If the customer is not getting technical assistance response consecutively for more than 4 business days, then the customer is entitled for refund.